At Portobello Place, our dedicated and compassionate care teams understand it is an emotional and sensitive decision, choosing a care home for a loved one, especially in the ‘new normal’ we find ourselves living in today.
With this in mind, Portobello Place has developed Our Promise, with the focus on safely welcoming new residents, keeping everyone connected, with health, happiness and wellbeing being paramount.
From our visiting pod to rigorous testing and enhanced, meticulous hygiene and cleanliness, you can be safe in the knowledge that you have made the right choice for your loved one at Portobello Place.
Portobello Place is welcoming new residents, and through our dedicated approach to first-class care and our Keeping Safe Promise, we are able to provide residential, nursing and dementia care for your loved ones.
Learn more about our life enhancing facilities and our tailored, person-centered care for you or your loved one.
Here at Portobello Place we understand the importance of keeping families and residents connected. Interaction and mental stimulation is so important for everyone’s wellbeing. We have the technology for regular video calls and since the beginning of the pandemic introduced a dedicated, safe visiting pod.
At Portobello Place, Our Promise, every day is to keep our residents and their families safe and to ensure they feel secure.
Covid-19 is part of our new world and will only drive us to enhance the first-class care we deliver. We have developed our specialist activities, safe visitation and meticulous cleaning at Portobello Place, read our full approach to how we’re keeping everyone safe. View our 8-point protection plan.
At Portobello Place, quality of life and comfort is crucial, and we go above and beyond to ensure our home is full of fun, friendship and happiness for all. Our dedicated teams provide our residents with regular, activities to stimulate the mind, body and soul.
The wellbeing of everyone in our home is vital, and we are so proud of our dedicated staff, who, through all that the past 18 months have presented us with, have remained as committed as ever, working together to deliver the best all-round care possible, rewarded with our ‘Wellbeing Champions’ program.
Harnessing the power of technology is something we’ve always been keen to do, if it improves our services.
Our residents are always able to enjoy new ways of communicating, whether it be one of our online Zoom quizzes or a spot of karaoke. During the difficulties of the past 18 months, we adopted new strategies to enable the continuity of communication between our residents and their families, and have adapted these as the situation evolved.